Terms & Conditions in short

  • By ordering any of our products, you agree to be bound by these terms & conditions.
  • All personal information you provide us with or that we obtain will be handled by AIRD as responsible for the personal information.
  • Events outside AIRD's control shall be considered force majeure.
  • The price applicable is that set at the date on which you place your order.
  • Shipping costs and payment fees are recognized before confirming the purchase.
  • Card information is transmitted over secure SSL encryption and is not stored.
  • Please note that local charges may occur.
  • AIRD reserves the right to amend any information without prior notice.


  • “AIRD” is the registered trading name of the company Wine Industry Support Enterprises Pty. Ltd.   
  • “Trading Terms & Conditions” means these Terms & Conditions as set out hereunder.
  • The “Customer” means the person, Company or Organisation who purchases or agrees to purchase AIRD branded products.


The customer acknowledges that these Trading Terms and Conditions apply in relation to all sales of goods or services by the Company to the customer and to all orders placed with the Company. No person acting or purporting to act on the Company’s behalf has the authority to make any promise, representation or undertaking or to add to or change in any way these general terms and conditions of sale except expressly in writing.

The Company reserves the right to vary these Terms and Conditions of Sale. The customer’s rights under these Trading Terms and Conditions of Sale are not assignable or transferable.


Any quotation provided by the Company remain open for acceptance by the customer for a period of 30 days from the date of quotation. After this time the quotation is voidable at the option of the Company which may, in its absolute discretion determine this quotation and subsequently revise the price or any of the conditions so quoted.


Any current product pricing set out, displayed or referred to in any Company sales or marketing document is the pricing prevailing at the time of delivery.


Unless otherwise specified, product prices defined in the Company’s Invoices do not include GST. GST is charged separately at the rate set by the Government in respect of any supply made to the customer.

Payment Terms

Payment is due 14 business days from the date of invoice.

The Company reserves the right to :-

  1. Suspend deliveries of goods until all outstanding invoices have been paid in full without deduction or set-off on any account whatsoever, and,
  2. Amend payment terms in respect of Customers who fail to pay for goods in accordance with these Trading Terms & Conditions, and
  3. Charge interest after the due date on all outstanding invoiced amounts at the rate of fifteen (15) percent per annum, calculated monthly at 1.25%.

Title and Property

Title & Property in the Goods shall not pass to the buyer until all monies owed therefor (including any interest) have been paid to the Company. Uncleared cheques shall not be deemed as payment.

The risk in the Goods shall, unless otherwise agreed in writing, pass to the Customer upon delivery to the Customer or to his Agent, or to a carrier commissioned or agreed by the Customer.

Return of Goods

Goods will not be accepted back for credit unless prior approval is given in writing to the customer. All goods nominated for return must be of a merchandisable quality. A handling charge may be incurred.  You can find the return address under airdchemistry.com/contact.

Goods specially manufactured & supplied will not be accepted back for credit unless they were delivered faulty. 


Claims for shortages or defects will not be recognised unless made in writing within one (1) month of delivery, and supported by evidence of the shortage or defect claimed.                


The Company will make all reasonable efforts to deliver the Goods to the Customer on the agreed date. The Customer acknowledges that the delivery date is an estimate only and is not a fundamental condition of the Contract.

Risk Insurance

All goods are sold on “Ex Works” terms.  The risk for the goods passes to the customer after delivery to their nominated or approved carrier.



The Company will make all reasonable efforts to deliver the Goods to the Customer on the agreed date. The Customer acknowledges that the delivery date is an estimate only and is not a fundamental condition of the Contract.

Limitation of Liability

Nothing contained in these Trading Terms & Conditions shall be read to exclude, restrict or modify any Statutory Warranty provided always that to the extent legally permissible the Liability of the Company for a breach of a Statutory Warranty shall be limited to the Company replacing the Goods, or supplying equivalent Goods or paying for the cost of replacing the Goods or acquiring equivalent Goods.

Subject to any Statutory Warranty which cannot lawfully be excluded, restricted or modified,

  1. These Trading Terms & Conditions supersede all prior discussions, representations and arrangements relating to the supply of the Goods to the Customer, and constitute the entire agreement between the Company and the Customer, and,
  2. The Company shall under no circumstances be liable for indirect, incidental or consequential loss or damages, including, without limiting the generality of the foregoing, loss of profits or loss of business whether arising from breach of Contract, tort or howsoever otherwise.

Force Majeure

The Company is not liable for any delay or failure to perform its obligations due to events beyond its reasonable control.

Evidence of Amount Owing

A certificate or statement issued by a Director, Secretary or General Manager of the Company, sent by ordinary post to a Customer’s last known address shall be sufficient evidence at all times of the amount due to the Company by a Customer.

Default of Customer

If the customer defaults in any payment, commits an act of bankruptcy, has assets frozen or restrained, or becomes subject to any form of external administration, or an application for any form of external administration is made, the Company may at its option withhold further deliveries or cancel any contract without prejudice to its rights thereunder. Where such default occurs this shall not in any way prejudice the right of the Company to recover any amounts due for goods previously supplied.

Legal Jurisdiction

Proceedings to recover any outstanding amount owed by a Customer may be commenced in any Court of Australia, but the Law of South Australia shall be the Law applicable to all Contracts.


AIRD uses cookies according to the new Electronic Communications Act, which came into force on 25 July 2003. A cookie is a small text file stored on your computer that contains information that helps the website to identify and track the visitor. Cookies do no harm to your computer, consist only of text, can not contain viruses and occupies virtually no space on your hard drive. There are two types of cookies: "Session Cookies" and cookies that are saved permanently on your computer.

The first type of cookie commonly used is "Session Cookies". During the time you visit the website, our web server assigns your browser a unique identifier string so as not to confuse you with other visitors. A "Session Cookie" is never stored permanently on your computer and disappears when you close your browser. To use the AIRD website without troubles you need to have cookies enabled.

The second type of cookie saves a file permanently on your computer. This type of cookie is used to track how visitors move around on the website. This is only used to offer visitors better services and support. The text files can be deleted. On AIRD we use this type of cookie to keep track of your shopping cart and to keep statistics of our visitors. The information stored on your computer is only a unique number, without any connection to personal information.

Additional Information

AIRD reserves the right to amend any information, including but not limited to prices, technical specifications, terms of purchase and product offerings without prior notice. At the event of when a product is sold out, AIRD has the right to cancel the order and refund any amount paid in the best way. AIRD shall also notify the customer of equivalent replacement products if available.

Squarespace is not responsible for any content, interactions or transfers made on http://shop.airdchemistry.com.

All enquiries: info@airdchemistry.com